Privacy Policy

At Pineleaf Travels, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, travel preferences, billing details, identification documents, and other information required to arrange your bookings and travel services.

2. How We Use Your Information

Your information may be used to:

  • Process and manage travel bookings.
  • Provide customized tour packages and travel services.
  • Communicate regarding bookings, payments, and itinerary updates.
  • Respond to enquiries and customer support requests.
  • Improve our services and website experience.
  • Meet applicable legal and regulatory requirements.

3. Information Sharing

Pineleaf Travels does not sell or rent your personal information. Where necessary, information may be shared with trusted service providers such as hotels, transportation providers, activity operators, payment partners, or other vendors involved in fulfilling your booking.

4. Payment Information

Payments may be processed through secure third-party payment providers. Pineleaf Travels does not knowingly store complete card details or sensitive payment information on its own systems.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor preferences, analyze website traffic, and enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. Pineleaf Travels is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and fulfill legitimate business purposes.

9. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also contact us regarding concerns about how your information is handled.

10. Policy Updates

Pineleaf Travels may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updated version will be published on this page.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Pineleaf Travels
Near SBI City, Rajbagh, Srinagar, Jammu & Kashmir, India – 190008
Email: info@pineleaftravels.com
Phone: +91 9797182479